Company

Website: http://www.alicesgarden.be
Adress: Allée de I'Ecopark 137
Zipcode: 59118
Location: WAMBRECHIES
State: NORD
Country: France
Phone/Email:

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Alice's Garden
Total score
8.4
out of 10
Most recent review
5 days ago
Legenda
> 90 days
30 - 90 days
< 30 days
200 reviews (12 months)
293 reviews (total)
3076 views
92% recommends this company
Filter reviews on the amount of stars for reviews within the last 12 months
64% (127)
23% (46)
5% (10)
4% (8)
5% (9)

Reviews

1
Positive
Don’t buy it!! Bought a tent 3x9 and after some little rain, no wind it totaly collapsed!!!
Suggestions
Its garbage
Jan
As

Published on: 10/06/2019
Recommendation: No


9
Positive
produit de très bonne qualité, montage facile et notice de montage à la fin du facicule
Suggestions
 
becquereau

Published on: 06/06/2019
Recommendation: Yes


3
Positive
 
Suggestions
leveringen worden geenszins nageleefd. Beloftes worden niet nageleefd. De schuld wordt steeds op de vervoermaatschappij GLS gestoken. Mijn contacten met de vervoermaatschappij bevestigen het tegengestelde.
Comment
Beste,

Meerdere malen hebben wij geprobeerd contact met u op te nemen om uw dossier op te lossen helaas heeft u hier niet op gereageerd.

Jammer dat we er niet samen uit zijn gekomen.
Jean-Pierre Vandorpe
Ramskapelle

Published on: 02/06/2019
Recommendation: No


2
Positive
Snelle levering was positief
Suggestions
Na 1 windvlaag is onze tent al gaan vliegen we hadden ze nochtans stevig vast gemaakt aan de grond en nog extra verstevigd aan onze terraspalen en tuinhek
mvg
Evie
Zonhoven

Published on: 23/05/2019
Recommendation: Yes


8
Positive
This review has been modified from 2 stars to 4 stars to reflect the willingness of the company to try and solve the problems encountered. I received very quickly the first 2 boxes of my order, however due to a problem in the transport company, the third box got never delivered and was untraceable. In the beginning there was some ping pong between email and phone to get the issue solved, however the client service tried to do their best to locate the parcel and when not found in the end a new package was send.
After installation, their was a defect discovered and a replacement material is on the way to replace it. Fingers crossed...
It seems there was a bit of a "doom" on this order, but the helpfullness of the company to have all sorted out is great!
Suggestions
 
Sofia
Hoeilaart

Published on: 17/05/2019
Recommendation: Yes


4
Pluspunten
Vlugge levering eerste 2 delen
Verbeterpunten
Jammer genoeg heb ik na een maand na steeds niet de poten van de trampoline ontvangen. Zeer jammer. Heb al 3 maal gebeld en gemaild!! Foto’s gestuurd als bewijs.

Hoeilaart
03/05/2019

Aanbeveling: no


5
Positive
Quality of aftersales
Suggestions
Delevery in 3x for a trampoline

Impossible to loose some parts... it was then impossible to build thé trampoline
Customer
Belgique

Published on: 05/05/2019
Recommendation: Yes


5
Positive
Livraison rapide - attention le livreur vous téléphone 15min avant livraison! Donc soyez chez vous ce jour là!
Table est de bonne facture par contre les chaises sont de finition moyenne, voir mausvaise. 4 chaises sur les 8 avaient déjà des défauts: support de pied plastique fissurés, coûture défaite, aluminium à nu . Et ça déjà au déballage! C'est dommage, je vais déjà devoir prendre contact avec le SAV.
Suggestions
Améliorer la qualité des chaises!
Delacourt Alain
VILVORDE

Published on: 04/05/2019
Recommendation: Yes


3
Positive
 
Suggestions
Tester le matériel avant envoi
Alain
Belgique

Published on: 03/05/2019
Recommendation: Yes


1
Positive
Lamentable
Suggestions
 
Carrosserie de waterloo
Waterloo

Published on: 01/05/2019
Recommendation: No


8
Positive
Light yet solid frame, complete and intact delivered, modern and classy, easy to change places , comfortable and easy to clean.
Suggestions
The track and trace service from the delivery company didn't work but the goods were delivered as promissed.
Perhaps the filling of the cussions isn't from the long lasting type...time will tell.
vol-ledig
Vosselaar

Published on: 01/05/2019
Recommendation: Yes


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